In an interview for the FrailSafe project – in which AGE is involved – Ms Eyers insists on the important role played by technology in the change process that is now taking place in the care sector and on the need to directly involve health and social care professionals in those future developments. Yet, she adds, ‘a number of key issues need to be fully addressed in both policy and practice to ensure the fine balance between the requisite exchange of information amongst professionals and data protection, privacy and dignity of the individual older person is maintained’. She furthermore hopes that the FrailSafe project will inform future