Ongoing EU consultations on passengers rights
Bus and coach transport:
The European Commission will assess the regulation of rights of passengers in bus and coach transport adopted in 2011 in terms of effectiveness, efficiency, relevance, coherence and EU added value. This Regulation aims at ensuring an equivalent level of protection and assistance to passengers in bus and coach transport throughout the Member States. More specifically, it ensures that passengers are protected in the event of an accident; that disabled persons and persons with reduced mobility have opportunities for bus and coach travel comparable to those of other citizens; that passengers’ inconvenience due to cancellation or significant delay is reduced; that passengers are fully informed of their rights and are able to exercise them; and that Member States and national enforcement bodies enforce the provisions of the Regulation.
You can provide your feedback until 2 October 2020
Air passenger rights:
This consultation will support the evaluation of the EU regulation on the rights of those with disabilities and with reduced mobility when travelling by air. The evaluation will review how effectively the current regulation is applied, whether it is delivering the projected results and how it is responding to various challenges.
The call for feedack is open until 2 October 2020