What are your passenger rights when travelling in the European Union?

PassengerRights_logoFlight delayed? Train cancelled? Luggage lost or damaged? Many citizens still do not know that in case of problems when travelling in the EU they have rights, which are valid no matter how people travel: by plane, train, bus or ship.

Ahead of the Summer season, the European Commission is launching a campaign to better inform EU citizens of their rights as passengers. Those rights include reimbursement and free-of-charge assistance, e.g. if you have some specific accessibility requirements, as explained in a video on the web page of the campaign.

Further information and materials can be found on this website.

This website is developed with the financial support of an operating grant of the Rights, Equality and Citizenship Programme of the European Commission. The contents of the articles are the sole responsibility of AGE Platform Europe and can in no way be taken to reflect the views of the European Commission.